Task preview
Номер | project | Category | Visibility | Создан | Изменен |
---|---|---|---|---|---|
0000805 | RasKon | Mistakes | public | 2015-01-09 15:01 | 2015-01-09 15:53 |
Initiator | Maximus0102 | Responsible | |||
Priority | ordinary | Influence | large | Reproducibility | always |
Condition | new | Decision | open | ||
Platform | Win64 | Operating system | Windows | OS version | 7 |
Версия продукта | 9.40 | ||||
Theme | 0000805: error on startup of ccalc.exe | ||||
Description | At the first startup after entering the serial key, the program tries to update its files (salc.ex_, versions.tx_) and closes with an error. The screenshot is attached, text of calc.err file in additional information. Reinstallation does not solve the problem, antivirus uninstalled, c:/windows/temp cleaned up | ||||
Steps for playback | 1 run CcalcDealerUnlimRoshan.exe to install the program 2 launch ccalc.exe from the directory C:\Program Files (x86)\ADGroup\CcalcDealerUnlimRoshan 3 enter the serial key for this computer at the request of the program 4 program update starts 5 FreeMM error shown on the attached file pops up, after this error a second window with Runtime Error pops up, after it the program closes. 6 At the next launch of Calc.exe it is always point 5, at the launch of ccalcupdate.exe it is always point 4. | ||||
Additional information | текст ccalc.err: 09.01.2015 15:21:05(ver:9.40.00.24680.0) ????-?? (msgid:527C5E38 1) ----------Exception code: 3221225477 ----------Exception flags: 2 ----------Number of parameters: 2 ----------(00BF44E8){ccalc.exe } [00FF54E8] Unknown function at TMethodImplementationIntercept + $B79B9C Find error: 00FF54E8 (dbg:00BF44E8) ----------call stack - 0 : (00EBD5EE){ccalc.exe } [012BE5EE] Unknown function at TMethodImplementationIntercept + $E42CA2 Find error: 012BE5EE (dbg:00EBD5EE) ----------call stack - 1 : (00EBD736){ccalc.exe } [012BE736] Unknown function at TMethodImplementationIntercept + $E42DEA Find error: 012BE736 (dbg:00EBD736) ----------call stack - 2 : (0124CD64){ccalc.exe } [0164DD64] Unknown function at TMethodImplementationIntercept + $11D2418 Find error: 0164DD64 (dbg:0124CD64) ----------call stack - 3 : (no debug info) Find error: 0040BBB0 (dbg:0000ABB0) ----------call stack - 4 : (no debug info) Find error: 0040BC1C (dbg:0000AC1C) ----------call stack - 5 : (00012354){kernel32.dll} [76F33354] Unknown function at GetEnvironmentVariableA + $14 Find error: 76F33354 (dbg:76B32354) ----------call stack - 6 : (no debug info) Find error: 00412003 (dbg:00011003) -------------------------------------------------------- 09.01.2015 15:25:51(ver:9.40.00.24680.0) ????-?? (msgid:277BEB26 1) ----------Exception code: 3221225477 ----------Exception flags: 2 ----------Number of parameters: 2 ----------(00BF44E8){ccalc.exe } [00FF54E8] Unknown function at TMethodImplementationIntercept + $B79B9C Find error: 00FF54E8 (dbg:00BF44E8) ----------call stack - 0 : (00EBD5EE){ccalc.exe } [012BE5EE] Unknown function at TMethodImplementationIntercept + $E42CA2 Find error: 012BE5EE (dbg:00EBD5EE) ----------call stack - 1 : (00EBD736){ccalc.exe } [012BE736] Unknown function at TMethodImplementationIntercept + $E42DEA Find error: 012BE736 (dbg:00EBD736) ----------call stack - 2 : (0124CD64){ccalc.exe } [0164DD64] Unknown function at TMethodImplementationIntercept + $11D2418 Find error: 0164DD64 (dbg:0124CD64) ----------call stack - 3 : (no debug info) Find error: 0040BBB0 (dbg:0000ABB0) ----------call stack - 4 : (no debug info) Find error: 0040BC1C (dbg:0000AC1C) ----------call stack - 5 : (no debug info) Find error: 0033FFFC (dbg:00000000) ----------call stack - 6 : (no debug info) Find error: FFFFFFFC (dbg:FFBFEFFC) -------------------------------------------------------- 09.01.2015 15:39:56(ver:9.40.00.24680.0) ????-?? (msgid:40782A2A 1) ----------Exception code: 3221225477 ----------Exception flags: 2 ----------Number of parameters: 2 ----------(00BF44E8){ccalc.exe } [00FF54E8] Unknown function at TMethodImplementationIntercept + $B79B9C Find error: 00FF54E8 (dbg:00BF44E8) ----------call stack - 0 : (00EBD5EE){ccalc.exe } [012BE5EE] Unknown function at TMethodImplementationIntercept + $E42CA2 Find error: 012BE5EE (dbg:00EBD5EE) ----------call stack - 1 : (00EBD736){ccalc.exe } [012BE736] Unknown function at TMethodImplementationIntercept + $E42DEA Find error: 012BE736 (dbg:00EBD736) ----------call stack - 2 : (0124CD64){ccalc.exe } [0164DD64] Unknown function at TMethodImplementationIntercept + $11D2418 Find error: 0164DD64 (dbg:0124CD64) ----------call stack - 3 : (no debug info) Find error: 0040BBB0 (dbg:0000ABB0) ----------call stack - 4 : (no debug info) Find error: 0040BC1C (dbg:0000AC1C) ----------call stack - 5 : (no debug info) Find error: FFFFFFFC (dbg:FFBFEFFC) -------------------------------------------------------- | ||||
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Strange, I double-checked my latest files, I think everything should be fine. 1. please send me by mail in a letter (not to publish here) your cell phone number (can be Russian). 2. Ideally, the program after installation should not be automatically updated if you do not put there update files. Here is a little unclear situation, pack the whole folder C:\Program Files (x86)\ADGroup\CcalcDealerUnlimRoshan with any archiver and send the archive to me by mail (or post it on ex.ua and give me the link in the letter). My mailbox is raskon@ adgroup.com.ua |
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Date of change | User | Field | Modify |
---|---|---|---|
2015-01-09 15:01 | Maximus0102 | New task | |
2015-01-09 15:01 | Maximus0102 | File added: Error_CalculationConstructions_2.png | |
2015-01-09 15:53 | ADGroup | Comment added: 0000756 |