Task preview
| Номер | project | Category | Visibility | Создан | Изменен |
|---|---|---|---|---|---|
| 0000407 | RasKon | Mistakes | public | 2013-12-05 19:30 | 2013-12-17 07:08 |
| Initiator | sv.maksim | Responsible | ADGroup | ||
| Priority | ordinary | Influence | large | Reproducibility | always |
| Condition | closed | Decision | solved | ||
| Platform | Win32 | Operating system | Windows | OS version | XP |
| Версия продукта | 9.09 | ||||
| Целевая версия | 9.10 | Решена в версии | 9.10 | ||
| Theme | 0000407: Resets the sticker printer settings | ||||
| Description | After starting the program on the sticker printer it sets the paper size to A4. If you set the correct settings in the sticker printer, it works with them until you reboot, then it resets again. | ||||
| Tags | There are no associated tags. | ||||
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1. I will most likely not build the fix into version 9.10, since the development environment version has been upgraded and there is a very high probability that such behavior is embedded in the standard module of working with printers in the environment itself. Accordingly, it makes sense to check whether the situation will change in version 9.10 without any special fixes. 2. We also said that you should gather more detailed information, namely: run the standard print form first, then run the stickers, then the standard print form again, then the stickers again. As far as I remember, printing the stickers a second time will throw off the paper size. It is desirable to attach screenshots with paper sizes at each step, and also make a copy of the information from the menu "view", item "messages". After printing each document, the program displays background information about paper size and margins in the message window, so this information should be present there 4 times. This will also help to understand the situation. |
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Changed the program behavior to the previous (before version 9.09) for printers with non-standard paper size. |
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Regardless of the issue being resolved the recommended tests are still better to perform. |
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An additional error was found in specifying the correct paper size to the printer. The error has also been corrected. Now the program should automatically change the paper size on the printer to the one specified in the print form. |
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This problem is marked solved. If you think it is not, please reopen it and explain why. |
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| Supporters: | No supporters have yet voted in favor of the task. |
| Neutrality: | No users have yet voted neutral for this task. |
| Opponents: | No opponents have yet voted in favor of this task. |
| Date of change | User | Field | Modify |
|---|---|---|---|
| 2013-12-05 19:30 | sv.maksim | New task | |
| 2013-12-17 04:02 | ADGroup | Comment added: 0000375 | |
| 2013-12-17 04:54 | ADGroup | Targeted version | => 9.10 |
| 2013-12-17 04:57 | ADGroup | Comment added: 0000376 | |
| 2013-12-17 04:57 | ADGroup | Condition | new => closed |
| 2013-12-17 04:57 | ADGroup | Responsible | => ADGroup |
| 2013-12-17 04:57 | ADGroup | Decision | open => solved |
| 2013-12-17 04:57 | ADGroup | Resolved in version | => 9.10 |
| 2013-12-17 04:58 | ADGroup | Comment added: 0000377 | |
| 2013-12-17 07:08 | ADGroup | Comment added: 0000378 |
