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0001156RasKonMistakespublic2016-07-14 14:102016-08-04 16:48
Initiatorbwegypt ResponsibleADGroup  
PriorityurgentInfluencecriticalReproducibilityalways
Condition closedDecisionsolved 
PlatformWin64Operating systemWindowsOS version10
Версия продукта9.66 
Целевая версия9.67Решена в версии9.67 
Theme0001156: Absolutely no working reference book of typical designs from the worksheet!
Descriptionwhen trying to call the directory of standard constructions from the worksheet in the window that appears, there are many constructions missing! some of them show crosses when you click on which construction is removed from the directory. Resolved by rebooting with restoring from backup! But in further work the error appears again and the constructions disappear again!
Steps for playbackMultiple recovery through database utilities! Multiple program reloading!
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Attached files
error1.jpg (251,367 bytes)   
error1.jpg (251,367 bytes)
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ADGroup

2016-07-14 15 :13

administrator ~0001088

Please call us back to our technical support. You will be told what information you need to provide to repeat the error (we have not observed this error). Then we will be able to detect the error and correct it. You will not be able to detect the error by a screenshot. In advance we need your database from the program, they will request it from you in technical support and try to repeat the situation according to your description and conversation on the phone.

support

2016-07-15 15 :11

developer ~0001089

The error occurs if you go to Settings - Elements of constructions, and after that - to Directories - Standard constructions

ADGroup

2016-08-04 16 :48

administrator ~0001114

Fixed. Recalculation of constructions when opening a window is now cached as it was before, only better. Fixed problems of failure of work of the reference book of standard constructions after opening the window of constructions elements settings.

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Change history

Date of change User Field Modify
2016-07-14 14:10 bwegypt New task
2016-07-14 14:10 bwegypt File added: error1.jpg
2016-07-14 15:13 ADGroup Comment added: 0001088
2016-07-15 15:11 support Comment added: 0001089
2016-08-04 15:51 ADGroup Targeted version => 9.67
2016-08-04 15:51 ADGroup Theme absolutely not working reference book of standard constructions from the worksheet! => Absolutely not working reference book of standard constructions from the worksheet!
2016-08-04 16:48 ADGroup Comment added: 0001114
2016-08-04 16:48 ADGroup Condition new => closed
2016-08-04 16:48 ADGroup Responsible => ADGroup
2016-08-04 16:48 ADGroup Decision open => solved
2016-08-04 16:48 ADGroup Resolved in version => 9.67